IT Support Cost Calculator
See what your IT support should really cost.
Compare hiring an in-house IT team against outsourced support — and see how much you could save with Britannia IT's flat £25-per-user managed support.
Everyone on your team who needs IT support — each user covers all of their devices.
You save £2,950/month vs an in-house team
Save 83%How that compares
In-house = 1 IT hire @ £42,900/yr · Other tools ≈ £40/user · you also save £375/month vs a typical provider
Get Your Personalised Quote
Based on your estimated cost of £625/mo
Figures are indicative and for comparison only — actual costs vary with your requirements. In-house resource cost is based on a £30,000 annual salary plus 43% for overheads (NI, pension, training, payroll, etc.), with one IT resource supporting up to 60 users. “Other IT support tools” reflects a common £40/user market price. Britannia IT is a flat £25 per user per month, with unlimited devices per person.
- Supporting UK business since 2014
- Cyber Essentials certified
- UK-based, real-person helpdesk
- Based in Southport, Merseyside
In-house vs outsourced
One IT hire costs more than most teams expect.
A single in-house IT resource isn't just a salary. Once you add National Insurance, pension, training, payroll and the rest, the real cost climbs fast — and one person can only look after so many people before you need a second hire.
£30,000 salary + 43% overheads ≈ £42,900 a year, fully loaded, for every IT hire.
Up to 60 users per resource — grow past that and you're hiring again, holidays and sick days included.
Outsourcing to Britannia gives you a whole team — helpdesk, monitoring and security — for a flat £25 per user.
The maths behind an in-house hire
Use the calculator above to see how that stacks up against Britannia's flat per-user support for your exact headcount.
How it works
Three steps, about a minute of your time.
Set your team size
Drag the slider to match your number of users. The comparison updates instantly as you go.
See what you'd save
We stack up an in-house team, a typical per-user provider and Britannia's flat per-user price.
Get a real quote
Like the numbers? Leave your details and a UK engineer confirms your exact price — no pressure.
Why Britannia IT
A whole IT team, for less than one hire.
Questions, answered.
How is Britannia's IT support priced?+
Simply. We charge a flat £25 per user per month for managed support, with unlimited devices per person. Count everyone on your team who needs support and that's your price. Your exact quote is confirmed after a short scoping call.
How do you work out the in-house comparison?+
We base it on a £30,000 annual salary plus 43% for overheads — National Insurance, pension, training, payroll and so on — which comes to about £42,900 a year per IT hire. Typically one in-house resource can support up to 60 users, so the model adds another hire for every 60 users.
Are these figures a guaranteed quote?+
No — they're indicative and for comparison only. Actual costs vary with your setup and the level of cover you need. The calculator is there to give you a realistic ballpark before we talk.
What's actually included in managed support?+
A real-person helpdesk, proactive monitoring, patch management, hardware support, Microsoft 365 administration, a cyber security baseline and strategic reviews. On-site support is included for clients in our coverage areas.
Do I have to commit to anything to use the calculator?+
Not at all. Play with the sliders as much as you like. If you'd like a firm quote, leave your details and a real engineer — not an autoresponder — will get back to you.
Ready for a real number?
Use the calculator to get your estimate, then let a UK engineer confirm your exact price. No obligation, no jargon — just an honest answer.